3 of 3 Remote Support Manager Jobs in the Midlands

Your new company This exciting client is exclusively using Hays to hire a Regional Technical Support Delivery Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not … a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight, and day-to-day support delivery execution across a designated region. Candidates must come in with a proven track record of leading frontline support teams in fast-paced environments. As a Delivery Leader, you will manage a team … of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations, to continuously raise the bar on More ❯

Job summary Digital Services are looking to recruit Application Support Manager on permanent basis working 37.5 hrs per week This role is part of the wider EPR solution and as such will be exciting and challenging position which will make a difference to staff and patients across Nottinghamshire. In addition to the qualities in the Person Specification, you … subject matter expert for a number of digital applications for the Trust and the wider community and will also be expected to take the lead on larger projects with support from the Application Officers. This is a role that opens many opportunities throughout the Trust through exposure to a wide range of staff and applications. You would be involved … is an exciting time to be part of Digital Services at NUH as we embark on the replacement of our existing EPR systems and deploy digital solutions which will support our staff and process for the next 5 - 10 years. At present a significant proportion of the Digital Service teams are working from home using loaned NUH equipment. This More ❯

IT Manager/3rd Line Support - Hybrid - Near Evesham Salary: £40,000 - £48,000 per annum Start: Immediate if possible Are you an experienced 3rd Line Support professional or IT Manager looking for your next challenge? We're recruiting on behalf of a well-established organisation near Evesham, Worcestershire, seeking a proactive individual to lead their … rest spread across the UK. This is a hands-on role where you'll report directly to the MD and take full responsibility for the company's IT systems, support, and strategy. Your role will involve maintaining and enhancing the current IT infrastructure to ensure it remains secure and fit for the future. You'll make use of tools … at their beautiful office near Evesham) A varied, autonomous role where your input will make a real impact A friendly and supportive working environment Ideal candidate: Proven 3rd Line Support or IT Management experience Confident managing and improving IT systems Comfortable working independently and reporting at senior level Familiar with PowerApps and SharePoint is highly advantageous If you're More ❯