Support Manager Job Trends in the Midlands

Support Manager
England > Midlands

The median Support Manager salary in the Midlands is £44,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 183 213 212
Rank change year-on-year +30 -1 +118
Permanent jobs requiring a Support Manager 31 27 17
As % of all permanent jobs in the Midlands 0.40% 0.42% 0.30%
As % of the Job Titles category 0.44% 0.45% 0.31%
Number of salaries quoted 29 7 11
10th Percentile £35,000 £44,500 £35,000
25th Percentile £37,500 £45,625 £40,000
Median annual salary (50th Percentile) £44,000 £47,500 £70,000
Median % change year-on-year -7.37% -32.14% +36.59%
75th Percentile £57,500 £50,000 £72,500
90th Percentile £58,750 £55,750 -
England median annual salary £47,500 £60,000 £61,875
% change year-on-year -20.83% -3.03% +12.50%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,050 5,997 5,409
% of permanent jobs with a recognized job title 90.61% 94.17% 94.38%
Number of salaries quoted 4,293 2,784 4,470
10th Percentile £28,000 £31,250 £26,500
25th Percentile £35,000 £38,750 £35,000
Median annual salary (50th Percentile) £48,500 £52,500 £49,990
Median % change year-on-year -7.62% +5.02% -4.78%
75th Percentile £65,000 £65,338 £62,500
90th Percentile £80,000 £78,000 £75,000
England median annual salary £55,000 £60,000 £57,800
% change year-on-year -8.33% +3.81% -6.02%

Support Manager
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Manager' in the job title relative to all permanent IT jobs advertised in the Midlands.

Support Manager job vacancy trend in the Midlands

Support Manager
Salary Trend in the Midlands

Salary distribution trend for Support Manager job vacancies in the Midlands.

Salary distribution trend for Support Manager job vacancies in the Midlands

Support Manager
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Manager in the Midlands over the 6 months to 13 January 2026.

Salary histogram for Support Manager in the Midlands

Support Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the Midlands region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +25 17 £55,000 - 3
East Midlands -5 14 £37,500 -21.05% 1
Support Manager
England

Support Manager Skill Set
Top 28 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 13 January 2026, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Manager in the job title.

1 26 (83.87%) ITIL
1 26 (83.87%) Service Management
2 24 (77.42%) Service Delivery
3 13 (41.94%) CRM
3 13 (41.94%) Customer Experience
3 13 (41.94%) ITSM
4 11 (35.48%) B2B
4 11 (35.48%) Customer Service
5 10 (32.26%) SharePoint
6 8 (25.81%) SaaS
7 7 (22.58%) Coaching
7 7 (22.58%) Microsoft
7 7 (22.58%) Microsoft 365
7 7 (22.58%) Microsoft Excel
7 7 (22.58%) Service Delivery Management
8 6 (19.35%) Mentoring
9 3 (9.68%) Power Platform
9 3 (9.68%) PowerApps
9 3 (9.68%) Strategic Planning
10 2 (6.45%) Agile
10 2 (6.45%) Analytics
10 2 (6.45%) Case Management
10 2 (6.45%) Continuous Improvement
10 2 (6.45%) Performance Improvement
10 2 (6.45%) Performance Management
10 2 (6.45%) Six Sigma
10 2 (6.45%) SLA
11 1 (3.23%) Asset Management

Support Manager Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (32.26%) SharePoint
Applications
1 7 (22.58%) Microsoft Excel
Cloud Services
1 8 (25.81%) SaaS
2 7 (22.58%) Microsoft 365
3 3 (9.68%) Power Platform
3 3 (9.68%) PowerApps
General
1 7 (22.58%) Inclusion and Diversity
1 7 (22.58%) Law
1 7 (22.58%) Organisational Skills
1 7 (22.58%) Public Sector
1 7 (22.58%) Social Skills
Miscellaneous
1 2 (6.45%) Culture of Ownership
1 2 (6.45%) Enterprise Software
Processes & Methodologies
1 26 (83.87%) ITIL
1 26 (83.87%) Service Management
2 24 (77.42%) Service Delivery
3 13 (41.94%) CRM
3 13 (41.94%) Customer Experience
3 13 (41.94%) ITSM
4 11 (35.48%) B2B
4 11 (35.48%) Customer Service
5 7 (22.58%) Coaching
5 7 (22.58%) Service Delivery Management
6 6 (19.35%) Mentoring
7 3 (9.68%) Strategic Planning
8 2 (6.45%) Agile
8 2 (6.45%) Analytics
8 2 (6.45%) Case Management
8 2 (6.45%) Continuous Improvement
8 2 (6.45%) Performance Improvement
8 2 (6.45%) Performance Management
8 2 (6.45%) Six Sigma
9 1 (3.23%) Asset Management
Quality Assurance & Compliance
1 2 (6.45%) SLA
Vendors
1 7 (22.58%) Microsoft