2 of 2 Remote Support Technician Jobs in the Midlands

IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/… solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows …/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support More ❯

Role: IT Support Specialist 1st line & 2nd line support Salary: Up to £30K Location: Chesterfield Hybrid: Option for work-life balance Overview: We are seeking a proactive and customer-focused IT Support Specialist to provide first- and second-line support across our UK and Nordic operations. This role offers exposure to a broad range of IT … and helpdesk ticketing system. Diagnose and resolve technical issues with hardware, software, networks, and peripherals. Set up, configure, and maintain desktops, laptops, mobile devices, and other IT equipment. Provide support for Microsoft 365, Windows, and other common business applications. Perform user administration on Active Directory and other relevant platforms. Record and manage issues using IT support tools, ensuring … Environment: Reporting to the IT Service Manager within a matrix organisation. Based at the UK Head Office with a UK-based IT team of six. Occasional travel required to support depot IT requirements in the UK and potentially internationally. Experience & Skills Functional: experience within an IT support function or relevant degree. Competence with Microsoft Windows, Active Directory, Group More ❯