2 of 2 Remote/Hybrid Ticket Management Jobs in the Midlands

Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow … team What's in It for You £30,000 salary Hybrid working Paid professional certifications (Microsoft, Networking, Security etc.) Great culture, supportive management, and ongoing career development Exposure to modern technologies across cloud, virtualisation, networking and more Opportunity to progress into 2nd line, cloud, networking or project roles ...

customer issues through to resolution. A customer-focused approach with a genuine passion for delivering an excellent member experience. Experience using CRM, helpdesk, or ticket management systems. Ability to work independently in a remote environment while managing priorities effectively. Desirable Skills & Experience Experience providing 2nd or 3rd Line … within healthcare, dental, primary care, pharmacy, or related sectors. Familiarity with HubSpot, Zendesk, Jira, or other support ticketing systems. Knowledge of web technologies, user management, authentication, or portal-based applications. Additional Information Job Type: Full-time, office-based role in Leicester (LE4). Following successful completion of training, there ...