Staffordshire, United Kingdom Hybrid / WFH Options
SER Limited
system alerts and general activities. Required skills and experience: Experience in a first line role, preferably for an MSP but not essential. Knowledge of VOIP telephony – mainly 3CX is preferred. Experience in O365/Microsoft and Windows Understanding of general Wi-FI/Broadband faults. If this role sounds like more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
SER Limited
experts who look to make communication easy for business’. Partnered with some of the biggest networks in the UK, we specialise in selling VOIP, Connectivity and Mobile Solutions to SME’s across the country. For the past 10 years we have been keeping small to medium sized business’ across more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
Bestway Healthcare UK
team and suppliers to ensure issues are resolved in line with expected service levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds … efficiency and effectiveness in line with industry best practice. Key knowledge and skills required for the role: Technically competent with current Network/Voice (VOIP) services and knowledgeable on emerging technologies/governance. Technical documentation writing. Proven experience of working in a customer facing 1st and 2nd line support role. more »
Amazon AWS & Azure Experience using network management and monitoring tools Knowledge of IDS/IPS, RSA, TACACS, ISO27001/PCI Understanding and experience of VoIP technologies Current UK Driving licence more »
