Service Desk Team Lead
- Hiring Organisation
- Be-IT Resourcing
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
mentor a team of Helpdesk Analysts Ensure effective delivery of 1st–3rd line support in line with SLAs Administer and support Microsoft 365, Azure, and Intune environments Manage end-user devices, MDM, and endpoint lifecycle Oversee identity and access management (Azure AD/Entra ID) Apply … Looking For Proven experience in a Service Desk Lead/Team Lead/Senior Support role Strong technical background across: Microsoft 365 Azure Intune/Endpoint Management Experience with access management/IAM Solid understanding of ITIL processes Experience working in a hands-on support environment while leading ...