align with business objectives. Roles & Responsibilities: Responsible for the technical architecture applied for the implementation of the end-to-end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VWware, Citrix, Microsoft, Workplace, Office 365, Cloud, Security, SIEM etc.). Interact with the Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
McNally Recruitment Ltd
client engagements involving equipment deployment, network design, or refresh tasks. Provide escalation support for incidents involving client offices, datacentres, public cloud networks (Azure and AWS), and remote access (VPN, Citrix, etc.). Support and maintain NGFW firewall configurations with the ability to troubleshoot datacentre and client environments. Work directly with high-profile clients to provide solutions that meet their More ❯
law firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows 10, Office suite, Exchange, Active Directory, and mobile device management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who can work effectively across departments, manage multiple requests, and escalate where needed. Is this role for you More ❯
technologies. Good working knowledge of Active Directory (including Azure AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles … technologies. Good working knowledge of Active Directory (including Azure AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. More ❯