3 of 3 Remote Customer Insight Jobs in Midlothian

convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready … client Tesco Bank, AMS are looking for versatile and experienced Analysts to support a major transformation programme centred around the Tesco Clubcard data solution. This initiative is reshaping how customer insights, credit journeys and data interfaces are managed across multiple teams and platforms and is a unique opportunity to be part of a collaborative, forward-thinking team. The Analysts … will: Support the analysis of customer and Clubcard data feeds, including post-separation information. Enable new connections between Tesco and third-party systems, including API setup and integration. Contribute to credit decisioning and customer journey mapping using new data interfaces. Replace legacy identifiers with new identification to enhance customer insight continuity. Collaborate across teams to ensure More ❯

the global market, and we believe our team can build a product our customers love and use time and time again. About the Role Were seeking a motivated and customer-focused Customer Success Advisor to join our unique Customer Success team. The ideal candidate will be quick to learn, eager to make an impact, and thrive in … a fast-changing environment. As a Customer Success Advisor, youll play a key role in helping new customers get set up for success. Youll guide them through onboarding, demonstrate the value of the Travelnest platform, and confidently explain how it can help them grow their bookings and income. This role blends customer support with consultative selling, helping hosts … new and existing customers optimise their property listings to maximise bookings and income. Live Chat Engagement: Manage incoming live chat queries, providing quick, friendly, and knowledgeable support throughout the customer journey. Proactive Outreach: Identify opportunities to improve customer performance and proactively reach out with recommendations and insights. Training and Education: Deliver one-to-one sessions and webinars to More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Live in … AWS/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Generous equity plan. Remote-first working environment with travel to our Oslo office and customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯