Application Support Engineer - In Office Once A Month
Edinburgh, Midlothian, Scotland, United Kingdom
Harvey Nash
SUPPORT - CUSTOMER SUPPORT - 1ST LINE - 2ND LINE - API - TICKET MANAGEMENT - INCIDENT MANAGEMENT - JIRA - ZENDESK - USER GUIDES - REPORTING - DOCUMENTATION - USER GUIDES - CONTINUOUS IMPROVEMENT - FINANCIAL SERVICES - FINTECH - SCALE-UP - START-UP - COMMUNICATION - COLLABORATION Harvey Nash's scale-up client are looking for an Application Support Engineer to join their growing team based … be a great match for someone who has the following experience: Supporting applications (1st and 2nd line support) Working in Financial Services, for a FinTech and/or software scale-up Supporting the ticket lifecycle from investigation to resolution Excellent ticket and incident management skills Ability to guide customers to more »
Employment Type: Permanent
Salary: £40,000
Posted: