2nd Line IT Service Desk Analyst
Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Gold Group
2nd Line IT Service Desk Analyst Job Type: Permanent Full-Time - Hybrid 3 days in the office / 2 days WFH Location: Edinburgh City Centre Salary: 28,000.00- 35,000 (depending on experience) MUST HAVE A DRIVERS LICENSE Hours of work: The hours of work are 37.5 per week between 7:30 - 18:00 with 1h lunch break (rotating … management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2nd Line IT Service Desk Analyst Knowledge, Skills, and / or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill … and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information technology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk / Helpdesk Function Experience with More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 35,000 Annual
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