1 to 6 of 6 IT Support Jobs in Midlothian

IT SUPPORT TECHNICIAN - 13 WEEK TEMP POSITION - INSIDE IR35 Loriens Edinburgh based Public sector client is looking for a experienced IT Support Technician to join their team on an initial short term contract, working fully remotely. Main Duties Service Desk Operations: Deliver on-site 1st and … 2nd line technical support with occasional travel to regional gardens required. Provide excellent customer service with strong communication via telephone calls, emails, in-person, and online meetings from first contact through to resolution of the issue. Analyse, diagnose, and resolve incidents, including escalating issues to third Ensure asset management … information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver remote support to regional gardens and hybrid Assist in maintaining IT support procedure and process Advise users on IT policy and promoting good working more »

IT Support Technician | 3 Month Contract | (Inside IR35) | Hybrid (Edinburgh) | Starting ASAP Day Rate: £Market Rate Job Description: Harvey Nash's client is looking for is looking for a an IT support technician to provides technical support to sites through a mixture of telephone support … supporting an estate of approximately 600 desktops, laptops, and mobile devices. Main Duties: Service Desk Operations: Deliver on-site 1st and 2nd line technical support with occasional travel to regional sites required. Provide excellent customer service with strong communication via telephone calls, emails, in-person, and online meetings from … management information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver remote support to regional gardens and hybrid Assist in maintaining IT support procedure and process Advise users on IT policy and promoting good more »

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an IT Support Technician for a 13 week contract on a rate of £13.21/hour (PAYE). Responsibilities: - Deliver on-site 1st and 2nd line technical support with occasional travel to … information for the technology estate is current and recorded. - Update customers regarding service statuses, planned maintenance and service interruptions following communication procedures. - Deliver remote support to regional gardens and hybrid workers. - Assist in maintaining IT support procedure and process documentation. - Advise users on IT policy and … promoting good working practice with technology. - Support improvements to systems and processes to ensure cyber security. - Improvement of customer satisfaction through effective communication and reduction response times. - Develop technical documentation for the internal team and for users in the form of Knowledge Base articles. - Advise users on application and more »

IT Support Analyst Henderson Scott have proudly partnered up with a leading, UK based professional services company to support their growth within their Edinburgh Office. Having offices based in all major cities, this is an excellent opportunity for an experienced IT Support Analyst to join … the small team and be able to make a difference. The Role: Provide exceptional 1st Line support to staff. Work with 2nd Line for ticketing escalation support. Set up computer hardware and install business software. Escalate support incidents when necessary. Meet customer service levels. Perform technical support more »

Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office 365 and … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant more »

is to provide sustainable solutions globally? Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several end users from an IT support perspective. You will act as the IT helpdesk providing first and second line technical … support to a number of users across the UK working in the various hubs. For this, you will have experience providing this type of support in a previous role and be well versed in supporting Microsoft technologies (365, SharePoint, Teams etc) You will get the opportunity to support more »