IT Service Desk Team Lead
- Hiring Organisation
- Reed
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £55,000 per annum, Inc benefits
processes. Promote and implement IT security best practices across systems, user access, devices, and operational processes. Maintain and enhance Jira workflows, technical documentation, and ITIL-aligned service management processes, driving continual improvement and operational efficiency. Requirements Proven experience in a similar Service Desk Team Lead or IT Support leadership role. ...