7 of 7 Remote ITIL Jobs in Midlothian

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical skills More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯

proactive approach with the ability to lead by example Desirable Skills Previous experience in a leadership or mentoring role Exposure to bespoke or custom-built software systems Understanding of ITIL or similar frameworks Azure Authentication experience Why Apply? Competitive salary based on experience Opportunity to lead a disciplined and capable team Influence the direction of IT strategy and systems Supportive More ❯

and enhancing IT systems within a Microsoft Azure setting. Your responsibilities will involve overseeing virtualised servers, network configurations, operating platforms, and software applications. You will also operate under an ITIL-based service framework, delivering second-line technical assistance.You'll work closely with departments across the organisation and contribute to maintaining robust cyber security practices. The Ideal Candidate: You possess a More ❯

review and update of IT support models Provide IT service impact analysis and management information to support service design and service management operations About The Candidate Working knowledge of ITIL/Service Management best practice Strong communication and influencing skills, with experience managing complex shareholder relationships with differing priorities. Ability to lead and facilitate meetings and workshops for multiple stakeholder More ❯

made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information technology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge … investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. More ❯