Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
- Hiring Organisation
- Deloitte
- Location
- Edinburgh, Midlothian, United Kingdom
- Salary
- £ 60 K
have tech related issuesOccasionally required to provide out of hours business support with Major incident or business critical support, testing of equipment or infrastructure activitiesAccurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAsYou will be responsible … business end users either ‘face to face’ from Deloitte offices or hosted events and remotely.Reporting to the Support Services Supervisor, the Senior Technical Analyst (Senior TA) will be proficient with the key end user technology including Windows PCs, Apple Mac’s and iPhone devices as well as a range ...