Client Service Delivery Manager
Edinburgh, Midlothian, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Smart PA
Leadership: Lead, mentor, and manage the service delivery team, fostering a culture of high performance, accountability, and alignment with company and brand standards. Continuous Improvement (CI): Utilize feedback (internal audits, QA reports, and client surveys) as actionable intelligence to identify service gaps and drive a formal, continuous improvement agenda. Quality & Brand Governance: Ensure every client interaction and deliverable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: