2 of 2 Remote/Hybrid Network Engineer Jobs in Midlothian

Reed Technology is working with an established company based in Edinburgh, currently hiring an experienced 2nd/3rd Line Network Engineer – LAN & Wi-Fi (Aruba). This is a Permanent role, paying up to £55.000/year with a predominantly home-based work model, with occasional travel … Edinburgh office and customer sites if required. Key Responsibilities: Diagnose and resolve complex network incidents, primarily related to wired and wireless infrastructure. Manage and progress fault tickets through to resolution within agreed SLAs. Perform root cause analysis and implement permanent fixes. Produce clear technical notes, incident reports, and documentation. ...

Reed Technology is working with an established company based in Edinburgh, currently hiring a Network Support Engineer .This is a Permanent role, paying up to £35.000/year with a hybrid-working model (3 days on-site). Key Responsibilities: Provide phone- and ticket-based support to clients … regarding their network infrastructure. Diagnose, troubleshoot, and resolve network faults in a timely manner. Maintain accurate and detailed records of all actions taken throughout the ticket lifecycle. Recognise when issues need to be escalated, while effectively managing customer expectations and the fault resolution process. Clearly articulate solutions ...