2 of 2 Desktop Engineer Jobs in Milton Keynes

Desktop Engineer - Simplified (Support-Focused) Role Summary This role provides hands-on desktop and end-user support in an enterprise environment, with a strong emphasis on laptop setup, deployment, and user readiness. You'll be the go-to for onboarding, troubleshooting, and keeping employee devices running smoothly. … Primary Responsibilities Provide day-to-day desktop support for hardware, OS, and application issues Build, image, configure, and deploy Windows and macOS laptops for new hires and replacements Support onboarding and offboarding: device setup, account access, MFA, VPN, and asset collection Troubleshoot escalated laptop, peripheral, and OS-related issues ...

Description for your reference. Receive call from service desk, L-1 Tech support & Executive support team. Provide Hardware break fix services for laptop & desktop, Provide hardware upgrade services for laptop & desktop. Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services. Provide desktop support … troubleshooting MS office, Adobe Acrobat, MS outlook, MS Visio ,MS front page, MS one note , MS project, MS Internet Explorer and other standard desktop applications. Experience on using basic troubleshooting tools I.e RDP. Trouble shooting network issues, file issues with exposure to computer. Good understanding about tried infrastructure support ...