5 of 5 Remote/Hybrid ITIL Jobs in Milton Keynes

projects. Act as a strategic business partner, aligning IT strategy with business objectives. Oversee application management and support, implementing agile methodologies (e.g., Scrum) and ITIL-based processes. Drive IT landscape harmonisation and transformation toward a centralised, standardised regional model. Manage budgets for run, change, and project portfolios. Build strong relationships ...

ensuring high operational standards and customer satisfaction within a 24/7 service model. Ideal candidates should have a rich background in managed services, ITIL knowledge, and strong leadership skills. This permanent position offers competitive benefits including health insurance, holiday allowances, and clear career progression opportunities. #J-18808-Ljbffr ...

coordinate technical and non technical tasks across multiple teams. Well-spoken/Articulated. Good time management skills. Able to work remotely when required. ITIL v3 or ITIL 4 Foundation. Experience of Project Management principles. Desirable: Prince 2 Practitioner qualification ITIL Release, Control & Validation qualification Performance Indicators Ensure Contract meets ...

critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia). You’ll be responsible for ensuring our managed services portfolio is scalable … quality service delivery against agreed SLAs, OLAs, and KPIs, acting as the senior escalation point for key customers and major incidents. Own and mature ITIL‐based service management processes, embedding governance, best practice, automation, and continuous improvement across the service lifecycle. Drive operational excellence and cost control, including budgeting, workforce ...

People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery … Managed Service environment A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level ...