2 of 2 Remote Incident Management Jobs in Milton Keynes

Major Incident Manager - Santander Location: Milton Keynes (Hybrid - 3 days in office) About the Role We're looking for Major Incident Managers to join our Incident Management team. This is a critical role focused on oversight, affirming, and challenging processes to ensure smooth resolution of major … high-pressure environment , supporting live incidents while driving continual improvement through data analysis, reporting, and performance metrics. This role combines hands-on Major Incident Management experience with a strong Service Management lens , ideally within a service provider context . Key Responsibilities Manage and oversee major incidents , ensuring ...

project team members and the wider QA community To carry out exploratory and (when necessary) scripted testing to support discovery, ad-hoc testing, and incident management. Acting as a proactive Quality Champion ensuring Quality is embedded at all stages of the project lifecycle. Provide meaningful estimation during Sprint ceremonies ...