10 of 10 Microsoft 365 Jobs in Milton Keynes

role within the support function, acting as a key contact for technical queries and incidents. The role covers a broad range of technologies including Microsoft 365, Windows environments, networking infrastructure, and hosted telephony platforms. This position would suit someone with previous 1st and 2nd line experience … Take ownership of support tickets from initial logging through to resolution Troubleshoot and resolve issues across desktop, cloud, and collaboration platforms Support users with Microsoft 365 applications, email configuration, user accounts, and permissions Assist with device builds, system configuration, and general IT troubleshooting Escalate more complex issues ...

Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding/offboarding … line support role within an MSP (or similar fast-paced environment) Strong knowledge of: Windows 10/11 & Windows Server Active Directory & Group Policy Microsoft 365 & Azure AD Networking fundamentals (DNS, DHCP, TCP/IP, VLANs) Experience with RMM and ticketing systems Excellent troubleshooting and customer service ...

Doing: Product Expertise & Thought Leadership: Act as the subject matter expert for all IT & Cyber product areas (e.g., cloud, cyber security, managed services, Microsoft 365, backup/DR). Maintain cutting-edge knowledge of features, competitive positioning, and market trends. Share best practice strategies and playbooks with … experience in IT managed services, cloud, cyber security, or infrastructure solutions (MSP environment highly desirable). Deep product expertise in at least one area: Microsoft 365/Azure, cloud migration, cyber security (firewalls, EDR, SIEM), backup/DR, network infrastructure, or managed services. Proven ability to translate ...

driving service improvement Excellent stakeholder engagement and communication skills Strong hands on expertise across infrastructure, networking, and end user computing environments Proven experience with Microsoft Azure (IaaS, networking, storage, security) In depth knowledge of Microsoft 365 including Entra ID (Azure AD) Strong administration experience across Microsoft Server and Desktop operating systems Hands on experience with Microsoft Hyper V virtualisation Expert knowledge of Microsoft Intune and endpoint/mobile device management Strong understanding of firewall technologies, network security principles, and the OSI model Experience managing network switching environments Contract Initial 3 month contract Competitive ...

critical services. Key Responsibilities Provision and support IT infrastructure and systems Administer Linux and Windows operating systems Manage cloud platforms (Azure, AWS, Google Cloud, Microsoft 365) Implement cyber security controls, including firewalls, WAFs, Active Directory, IPS/IDS Support network administration (IP networking, routing, VLANs, Spanning Tree ...

critical services. Key Responsibilities Provision and support IT infrastructure and systems Administer Linux and Windows operating systems Manage cloud platforms (Azure, AWS, Google Cloud, Microsoft 365) Implement cyber security controls, including firewalls, WAFs, Active Directory, IPS/IDS Support network administration (IP networking, routing, VLANs, Spanning Tree ...

Technician - Milton Keynes/Northampton Microsoft operating systems, Windows server, Anti - virus, WAN, Cisco, MS Servers, Azure, AD, Software licences, School, IT, Technician, Office365, iPAD, Mobile Device Management A growing Technology Services Provider are looking … School Technician to work across designated schools in and around Milton Keynes and Northampton. You must have excellent experience with Windows 10, office 365 and cisco networking technologies maintaining and troubleshooting IT systems and networks. The IT School Technician will need to be DBS checked to work across ...

Technician - Milton Keynes/Northampton Microsoft operating systems, Windows server, Anti - virus, WAN, Cisco, MS Servers, Azure, AD, Software licences, School, IT, Technician, Office365, iPAD, Mobile Device Management A growing Technology Services Provider are looking for an IT School Technician to work across designated schools in and around Milton ...

prioritise support requests Resolving basic IT issues over the phone, including: Password resets and account unlocks Basic desktop and application troubleshooting Email and Office 365 basic issues Printer connectivity and basic configuration User guidance on standard software applications Accurately logging all support requests as tickets with clear, detailed … regular updates Managing your personal ticket queue and ensuring timely closure of resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users ...

Experience in relevant roles, including technologies in enterprise and virtual environments and of working within a secure environment Experience of server/operating system (Microsoft and Linux), network technologies, as a minimum Hybrid Cloud, Gateways, PKI, Email, VMware virtualisation platforms (including VCD, VSAN, and NSX), SASE architecture, Cisco Palo … Continuous Integration & Continuous Delivery). Experience of requirements management and the ownership of requirements. Experience in design and migration to public cloud capabilities in M365/Azure and AWS. Working knowledge of auditing and security products configuration. A comprehensive understanding of NCSC, GDS, CIS, Cyber Essentials, and NIST IT security ...