1 to 2 of 2 ServiceNow Jobs in Milton Keynes with Remote Work Options

addressing their IT-related inquiries and issues. Demonstrate proficiency in the Office 365 Suite to effectively troubleshoot and resolve user concerns. Utilize experience with ServiceNow (considered advantageous) to streamline ticket management processes. Manage hardware inventory, including laptops, iPhones, iPads, and printers, ensuring proper functionality and availability. Configure conference room equipment more »

applications, shared drives, file systems, mailboxes, mobiles devices, and other IT assets. You will process access requests and tickets allocated to you through the ServiceNow ITSM and use tools such as Active Directory, Exchange, Office365, InTune, and SharePoint working closely alongside the IT support and security teams of the business … in line with formal business processes and SLAs. Responsibilities Responding to IT access requests raised through ServiceNow Using tools such as Active Directory, Exchange, Office365, InTune, and SharePoint to provision and manage users IT access rights. Planning and creation of all new joiners to the business Planning and deletion/… access management team with ad hoc tasks, documentation, communications, and admin duties. Monitoring Access Management SharePoint workflow Updating requests via service management tool ITSM (ServiceNow) Excellent communication skills. Liaising with other IT teams. Supporting Access Management Team Lead and escalating issues to IT Support Manager where necessary Ensure we work more »