1 of 1 Remote Roadmaps Jobs in Moray

the base, collecting and acting on client feedback and improve the customer experience. Duties & Responsibilities Conduct QBR's with clients Face to face meetings with clients Creating detailed technology roadmaps with commercials Presenting roadmaps and proposals Handling complaints Communicating technology and company changes to clients Answering client account queries Collecting and acting on client feedback Staying up to date with … to have highly technical or difficult conversations with clients in a positive and simple way Able to understand a client's business goals and translate this into actionable technology roadmaps, that will make a difference to their business Technical understanding of core products – a Solid 1st line, but preferably 2nd line understanding of our core products: – M365, Antivirus, Windows Server More ❯