Remote Developer Support Engineer (London)
- Hiring Organisation
- grabjobs
- Location
- Gwaun Cae Gurwen, Neath Port Talbot, UK
reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them. Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication. Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers. ...