1 to 2 of 2 Social Skills Jobs in Neath Port Talbot with Remote Work Options

and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure … internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required. Person Specification Excellent written and verbal communication skills Experience of working within a technology led support team. Knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures more »

to support both business as usual, continuous improvement and project work. Challenge where necessary and make recommendations. Communicate with stakeholders at various levels, tailoring communication styles and methods accordingly. Additional Information This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham or Birmingham. Your presence at one of these … you will: have excellent analytical and problem-solving skills. be experienced in creating reports that allow you to present recommendations to stakeholders. have strong communication skills and the ability to adapt your style to specific audiences. have good attention to detail and take pride in producing work to a more »