1 of 1 Remote Capacity Planning Jobs in New Milton

effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT Operations Management Oversee daily IT … performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. Capacity Management Forecast future capacity needs. Monitor system performance and resource usage. Plan upgrades and optimisations. Continual Service Improvement Promote a culture of continuous improvement. Maintain a CSI register … progress. Sponsor improvement initiatives across IT operations. Team Leadership, People Management &Development Lead and mentor the service desk team. Identify training needs and support development. Manage staffing and workforce planning Provide clear purpose and direction to your team Engage the team in their work by giving regular feedback through 1-1s Manage and delegate day-to-day department More ❯