Third Line Product Support Technician
New Milton, Hampshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Appello
Desirable Familiarity with TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage More ❯
Employment Type: Permanent
Salary: GBP 37,000 Annual
Posted: