Technical Support Team Leader
- Hiring Organisation
- Reed Technology
- Location
- New Milton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise in troubleshooting, diagnostics, and administration across Windows and Linux environments. Proficient in using ticketing systems such as ServiceNow or JIRA. ...