3 of 3 Social Skills Jobs in New Milton

environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management: Maintain and troubleshoot SIP-based communication systems including VoIP and VoLTE. Configure SIP trunks and resolve complex call routing and quality issues. Manage network configurations affecting SIP traffic, including firewalls, NAT, and QoS. Knowledge Sharing & Documentation … Create and maintain detailed documentation and system diagrams. Vendor & Supplier Liaison: Collaborate with third-party vendors to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux … bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications such as Microsoft Certified: Azure Administrator, or equivalent. Benefits: 161 hours holiday More ❯

thrives under pressure and remains focused on delivering effective solutions. You'll be proactive in managing risk and performance, always anticipating challenges and taking initiative to address them. Strong communication and stakeholder engagement skills are essential, as you'll be working across teams and with external partners to ensure seamless service delivery. Most importantly, you'll bring a strong … additional ITIL Intermediate or Expert-level certifications are preferred. Experience managing teams and third-party suppliers. Deep understanding of SLA, availability, and capacity principles Strong analytical and decision-making skills Familiarity with monitoring and reporting tools Advantageous but not essential Experience in health tech or critical service delivery Additional ITIL certification in Monitoring, Capacity Planning or Service Management Tools More ❯

and maintaining office servers, workstations, phone systems, network printers and presentation equipment IT desktop and remote support (including training) LAN, WAN and Wi-Fi networks Superior written and verbal communication Sound judgement Analytical skills Detail-oriented, problem solver Comfortable working under pressure and with competing demands GDPR and cyber security What we offer; working Monday to Friday 8.00am to More ❯