8 of 8 Journey Map Jobs in Newcastle upon Tyne

advanced UX/user research to uncover insights. Synthesise findings into meaningful service concepts and recommendations. Facilitate workshops to gather insights, align stakeholders, and drive collaboration. Create user journey maps and service blueprints to visualise end-to-end experiences. Develop prototypes to test and iterate design concepts with users. Conduct usability testing and refine designs based on feedback. More ❯

and synthesize human insights, balancing them against enterprise constraints. Facilitation: Lead workshops to gather insights, foster collaboration, and drive team consensus across multiple project streams. Visualization: Create user journey maps and develop prototypes to visualize, test, and validate concepts. Leadership: Manage team activities, make key design decisions, and provide solutions across multiple teams within the SI partner's More ❯

user needs and pain points. Insight Synthesis: Interpret and synthesize human insights, ensuring they are balanced against strategic business, technical, and brand inputs. Artifact Creation: Create detailed User Journey Maps and facilitate the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and More ❯

design process, from framing services to delivery. Conduct and synthesise ethnographic and UX research to uncover user needs. Facilitate workshops and guide teams toward informed, collaborative decisions. Produce journey maps, prototypes and usability tests to validate concepts. Provide expert input across multiple teams, influencing key design and service decisions. About You Advanced expertise in UX Research and strong More ❯

e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps , to align product strategy. Providing Design Guidance: Offering expert guidance to cross-functional teams, ensuring all design concepts and prototypes meet the requirements for Responsive and Adaptive Design More ❯

service delivered is intuitive, accessible and built around real user behaviour. Key Responsibilities: Conduct user interviews and usability testing to gather insights and feedback. Create user personas and journey maps to visualize user experiences. Collaborate with cross-functional teams to ensure design consistency and alignment with user needs. Stay updated on industry trends and best practices to enhance More ❯

be Embedded in a cross-functional squad, contributing to discovery, UX research, wireframes, user flows, prototypes, and interaction design across our mobile and desktop experiences. What You'll Do ? Map and define end-to-end user journeys for complex, multi-persona workflows (deskless + desktop) ? Create wireframes, low-FI and mid-FI concepts, and interactive prototypes for web and … simplicity and product quality at every stage About You ? 3+ years of UX or Product Design experience (SaaS, mobile-first, or complex digital products ideal) ? Strong capability in journey mapping, wireframing and prototyping tools (Figma preferred) ? Experience designing for mobile apps (React Native is a bonus) ? A portfolio demonstrating user-centric design, problem solving and clear reasoning ? Comfortable More ❯

be embedded in a cross-functional squad, contributing to discovery, UX research, wireframes, user flows, prototypes, and interaction design across our mobile and desktop experiences. What You'll Do Map and define end-to-end user journeys for complex, multi-persona workflows (deskless + desktop) Create wireframes, low-fi and mid-fi concepts, and interactive prototypes for web and … and product quality at every stage Requirements About You 5+ years of UX or Product Design experience (SaaS, mobile-first, or complex digital products ideal) Strong capability in journey mapping, wireframing and prototyping tools (Figma preferred) Experience designing for mobile apps (React Native is a bonus) A portfolio demonstrating user-centric design, problem solving and clear reasoning Comfortable More ❯