2 of 2 Management Information System Jobs in Newcastle upon Tyne

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed … over 230,000 Civil Servants. What will you be doing? This is a key role where you'll help manage and govern programme information, ensuring compliance with legal and regulatory standards. Day-to-day, you'll review and improve information handling processes, lead audits, produce reports ...

line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within … options to expand the remit to 1st/2nd/3rd line or transition fully into one of these discipline areas Leadership & Management roles: The opportunity to develop into future entry-level leadership roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions ...