5 of 5 Remote/Hybrid Service Management Jobs in Newcastle upon Tyne

Role: Service Manager Type: Fixed Term Contract Location: Newcastle (Hybrid 3 days onsite) Duration: 12 months Clearance Required: SC Eligible About the Role We are seeking an experienced and commercially minded Service Manager to join a growing team delivering critical services for high-profile clients. This … excellent opportunity to take ownership of service delivery, manage key client relationships, lead multidisciplinary teams, and help drive continuous improvement across a complex operational environment. Based in Newcastle , this hybrid position offers the opportunity to work closely with clients, technical teams, and senior stakeholders while contributing to both operational ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that … join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Join our Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies. … network security principles and technologies including next-generation firewalls, VPNs, encryption and authentication, with experience applying security controls in live environments. Incident, problem and service management: Proven experience providing 3rd line support and managing incidents, problems and changes using ITSM practices, including proactive monitoring and service improvement. ...

summary Own and manage the organisational Change Request and BAU change pipeline, overseeing intake, triage, assessment and prioritisation. Coordinate Change Management Board (CMB) and Change Approval Board (CAB) processes, ensuring appropriate documentation, governance and approvals are in place. Work closely with clinical, operational, corporate and IMT stakeholders to understand … appropriate testing, documentation, training, communications, business readiness and handover activities are completed. Produce regular reporting on pipeline status, backlog health, delivery performance, trends and service performance. Identify and resolve risks, conflicting priorities, dependencies and resource constraints, escalating issues where appropriate. Continuously improve Cora Health's change processes, governance ...

office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...