4 of 4 Remote Service Management Jobs in Newcastle upon Tyne

on the secure deployment of systems and services across cloud and on-prem environments. Monitor, maintain, and enhance the organisation’s security posture. Respond to infrastructure issues, incidents, and service requests in a timely manner. Collaborate with internal and external teams to ensure secure and reliable operations. Manage and maintain key infrastructure components including servers, networks, and cloud platforms. … Deliver technical input into IT service management and improvement projects. Ensure systems are compliant with relevant security standards and best practices. Identify and mitigate risks through regular assessments and reviews. Drive continuous improvement in monitoring, automation, and performance optimisation. Essential Skills and Experience Strong background in managing IT infrastructure in enterprise or mid-sized environments. Solid experience with … of cyber security principles, tooling, and incident response. Ability to troubleshoot complex technical issues across systems and services. Comfortable working both independently and collaboratively across teams. Familiarity with IT service management frameworks (e.g. ITIL) and best practice methodologies. Desirable Skills and Qualifications Relevant industry certifications (e.g. Microsoft Certified, CompTIA Security+, ITIL, etc.) Experience working in regulated environments with More ❯

the public. We deliver relevant and valuable services to millions of users with various needs and abilities. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Hybrid working model (we are currently working largely remotely) o Career … competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job description Job … diversity and inclusion.5. Follow NHSBSA policies, procedures, and protocols as they apply to your role. Working relationships Responsible to: Team Manager and Head of Profession Responsible for: No line management responsibilities Key relationships and connections: 1. Technical Architects2. Senior Technical Architects3. Solution Architects4. Enterprise Architects5. Delivery Managers6. Product Owners7. Business Analysts8. Developers9. Testers10. Interaction Designers11. Service Designers12. User More ❯

Location/s: Newcastle, UK Recruiter contact: Laura Kennedy Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people … relevant industry experience Knowledge of standard software used in engineering design and how they interact with other programs or peripherals Excellent verbal and written English communication skills Exceptional customer service skills Experience in a service desk support role, ideally working to SLAs Experience delivering technical support in an engineering environment using Autodesk and Bentley products Desirable Knowledge of … ITIL Service Management best practices, ITIL V3/V4 Experience of using PowerShell Experience in ServiceNow or similar ITSM Tools Support CDE Services such as ProjectWise and BIM suites Experience of working in a global organisation Personal Attributes Passionate about technology and learning Ability to balance demands and priorities and think clearly under pressure Attention to detail and More ❯

Purpose. We are looking for an outstanding Senior Application Operations Engineer to join our community of tech experts in DWP Digital, to provide application operations which deliver continuity of service for our users across DWP Digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every … d love you to join us. What skills, knowledge and experience will you need? Demonstrable ability of building strong relationships within a team and with other stakeholders to ensure service outcomes are achieved. Evidence of successfully implementing improvement initiatives from a technical and process angle. A passion for automation over manual interventions. Problem Solving & Systems Thinking - Proven ability to … system architecture; Evidence of ability to resolve complex incidents across multiple systems. Previous experience of managing the technical application support of services including understanding and exposure of the ITIL Service Management Framework to deliver a quality service. You and your role If you're passionate about keeping critical systems running smoothly and love solving complex problems, this could More ❯