Cobalt Business Park, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
QA
receiving, packing, and dispatching goods. Resolving incidents and requests in a logical and thorough approach. This may include using technologies such as Windows, Active Directory, 365 and Citrix. Desirable skills: Basic understanding of Microsoft suite: They should have a basic grasp of the workings of Windows 10 Desktop & Office 365 applications. Customer service skills: The ability to speak … polite, friendly and helpful manner and convey technical information to non-technical people. Eagerness to learn: This is an apprenticeship, so a strong desire to gain knowledge and develop skills is crucial. Adaptability: Managed Services is constantly evolving, so someone who can keep up with new … trends and technologies will be successful. Strong work ethic: This role will require someone who is reliable, hardworking, and can meet deadlines. The ability to prioritise tasks is essential. Communicationskills: They should be able to communicate effectively with colleagues, both verbally and in writing. Teamwork: The ability to collaborate effectively with 1st/2nd/3rd line teams More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Arup
performance reports and presentations to senior leadership. Manage sponsorship opportunities and maintain strong relationships with new and existing partners. Oversee financial processes within the marketing function. Approve creative designs, social media content, and marketing collateral to ensure brand consistency and quality. Represent the marketing team in cross-functional content workshops and strategic discussions. The skills you'll need … skills with experience managing and empowering marketing teams. Proficient in CMS platforms (e.g., Microsoft Dynamics 365), email marketing tools, and the Microsoft Office Suite. Excellent written and verbal communicationskills with both technical and non-technical audiences. A committed advocate for diversity and inclusion, recognising its value in driving innovation. Highly organised, proactive, and quality-focused, with the More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service … the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communicationskills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are … office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Key Skills and Experience Proven experience in team supervision, workload prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Tenth Revolution Group
literacy and best practices across the business, driving adoption of data tools and insights. Identify opportunities to improve operational efficiency through better use of data. About You Essential Excellent communication and stakeholder management skills. Highly organised and self-driven, able to manage multiple priorities. Strong numerical reasoning and analytical ability. Advanced Excel and Power BI (or similar) skills. Experience in More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Noir
such as Git and workflow/orchestration tools such as Airflow. Proven ability to test and troubleshoot data systems, with a track record of improving reliability and accuracy. Excellent communicationskills, with the ability to collaborate effectively in a team environment. A detail-oriented, proactive mindset, with a willingness to learn and apply new technologies. This is an exciting More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Klipboard
of the relevant R&D team. We operate a hybrid working policy on completion of probation. The role involves working in distributed teams based in several different countries. Your communicationskills will be a key contributor to your close collaboration with team mates based in multiple locations. This graduate role will fall into the Klipboard University Foundations Development Programme … Contribute to the team building a comprehensive suite of UI automation for the areas your team is responsible for. Evolve strong stakeholder relationships globally. Work well within the team. Skills, Knowledge And Experience Preferred, 2:1 Upper second-degree Bachelors in a relevant discipline. 2:2 Lower second will also be considered if evidenced project Demonstrates suitable technical and … understanding of VB, or the React framework. REST-API design .NET 4.5.2+, ASP.NET, C# or similar React/JavaScript/TypeScript/Xamarin/PHP, Restful Service Design, WebAPI Skills & Qualities A true team worker with a constant focus on the goals and objectives of the team. Good problem solving and troubleshooting skills Able to communicate both verbally More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
to Tier 2 teams through Azure DevOps. The ideal candidate will be confident in handling customer interactions — including those under pressure — and will bring empathy, professionalism, and problem-solving skills to every conversation. Key Responsibilities: Respond to and manage incoming customer support tickets via Zendesk. Escalate technical issues to Tier 2 teams using Azure DevOps. Provide training support and … What I'm looking for: Experience in a customer-facing support role, ideally within a tech or SaaS environment. Familiarity with Zendesk and Azure DevOps is highly desirable. Strong communicationskills, especially in high-pressure or sensitive situations. Ability to manage multiple tasks and prioritise effectively. A team player with a positive attitude and a commitment to continuous improvement. More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Winn Group
Corporate Metro Scheme and Bike to Work Scheme (T&C's apply). Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year we host a range of events, including a Christmas party, as well as an Annual Awards Night. Each year we support a local … Strong knowledge of change management frameworks. Expertise in benefits validation and training coordination. Analytical mindset with meticulous attention to detail. Ability to assess and communicate change impacts clearly. Excellent communicationskills across technical and non-technical audiences. Highly organised, with the ability to manage multiple change initiatives simultaneously. Desirable Skills and Experience Understanding of client case progression in … if you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of applying, your application was not successful. We look forward to reviewing your application More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Pertemps Newcastle & Gateshead
team.The position is varied and would be suited to a candidate looking for an engaging technical role. It requires a candidate adept at problem solving and offers development of skills connected with GIS/mapping and data administration.This is a full time, on-going temporary position with immediate starts available. Hours are Monday to Friday 8.30am-4.40pm with the … the bounds of the Company requirements. Maintaining and processing information using multiple data systems Suitable candidates may have: Experience of GIS or fair ability at map reading Strong IT skills Ability to use initiative when … problem solving General data input experience with excellent attention to detail Good organisational skills; be self-motivated and able to work well in a team or individually Good communicationskills both verbally and written Working to strict deadlines and targets An understanding of the requirements for good Customer Service Experience within the utility sector If this role is More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Xplor Technologies
/emails/chats in a polite and prompt manner to provide a high level of customer service with a high first-time resolution rate Manage telephone and email communication from clients and their customers in relation to their service contracts with us Resolve first line customer queries relating to their accounts associated to payment contracts and contractual relationships Report … within the system's ledger by telephone and written correspondence Identification, progress chasing and resolution of queries utilising the query management system Administration Record all activity associated with any communication in the related Administration system Accurately update internal and external systems and tools as required Follow defined scripts or directions around support or payment negotiation as defined from time to … time Qualifications What does it mean to work for Xplor? Excellent communicationskills - The ability to liaise with Stakeholders on a day-to-day basis via telephone (excellent telephone manner), email and face-to-face in a clear, caring, concise and professional manner Possess active listening skills, patience and empathy Proficient ability to build positive working relationships with More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
records. Collaborate with internal teams and third-party providers to ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communicationskills and a customer-first mindset. Solid understanding of Microsoft 365, operating systems, and common business applications. Experience with remote support tools and ticketing systems. Ability to diagnose and … issues efficiently. A proactive approach to learning and adapting in a fast-paced environment. Why Apply? Be part of a supportive and forward-thinking team. Opportunity to grow your skills and take ownership of specialist areas. Make a real impact by helping users and improving service delivery. More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
EPAM Systems
integration Experience in designing secure, scalable and high-performing systems following AWS best practices Familiarity with DevOps concepts and CI/CD pipelines for cloud-based application deployments Excellent communicationskills to interact with technical and non-technical stakeholders alike Bachelor's degree in Computer Science, Engineering, or related field; equivalent work experience will also be considered AWS certifications … dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more If otherwise eligible, participation in More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
multidisciplinary teams in agile environments Essential Experience: Proven experience as a Senior BA in public sector programmes Strong understanding of GDS and agile delivery frameworks Excellent stakeholder management and communicationskills Experience working on transformation initiatives involving digital platforms or enterprise tools This is a fantastic opportunity to contribute to meaningful change in a high-profile environment, working with More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
customers! You will bring experience in: Power BI - extensive experience, including building reporting suites from scratch Microsoft data stack: Excel, Power Query, and related tools Strong documentation and stakeholder communicationskills A proactive approach to problem-solving and delivery A desire to be client-facing and work on varied projects Desirable experience includes: Experience working with D365, Dynamics BC More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Tenth Revolution Group
risk landscapes. Requirements: Experience as a data scientist. Strong Python and SQL skills. Experience with machine learning frameworks and statistical analysis. Knowledge of LLMs and AI modelling tools. Excellent communication and problem-solving skills. Comfortable working in a fast-paced, collaborative environment. Benefits: Salary up to £70,000 depending on experience Flexible working culture Company equity Opportunity to make a More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Randstad Technologies Recruitment
escalating more technical issues where needed. You'll be expected to provide accurate information, manage follow-ups, and contribute to a smooth, compliant customer journey throughout every interaction. Essential Skills Previous customer service experience in a fast-paced call centre or contact centre environment. Strong problem … solving skills and the ability to manage complex queries. IT literate and comfortable using customer service systems. Solid understanding of FCA rules and regulatory compliance. Clear and professional communicationskills, both written and verbal 6-Month Contract Inside IR.50 per hour (PAYE) Location: Newcastle (On-site) If you have a strong background in customer service or call centre More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Technology Services Group
proceeds, driving a high performing culture with long term value and mutually beneficial outcomes Our open and honest culture where feedback is taken on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the … new business Work with Client Directors, Client Success Managers and Client Success Executives to identify customer training or technology improvement opportunities with a view to reducing support issues Knowledge, Skills & Experience; Sage 200 Accreditation preferred Accounting Qualifications preferred Knowledge of Sage 200c accounting software is essential Accounts knowledge is essential Knowledge of … Eque2 Construct, Draycir Spindle Document Management, Draycir Credit Hound, Sicon and Eureka add-ons would be a distinct advantage Good understanding of Microsoft Office products Excellent written and verbal communicationskills Customer focused with the ability to communicate to customers at a variety of levels Good working knowledge of databases and queries an advantage Experience with remote access software More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
True North Group
days in office) Competitive salary +great benefits My client is looking to hire a full time Senior Data Analyst (professional services experience)/Skill/experience needed: Excellent communicationskills Ability for form internal/external relationships Proficient with excel Experience with Power BI SQL Experience with power query More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Precept Recruit
Provide exemplary levels of customer service The ideal candidate will have: Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry. Excellent communicationskills (written and verbal) Experience and knowledge of maintaining and installing EPoS equipment PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Due More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Architect in large complex environments. Strong understanding of a broad range of technologies including cloud platforms (Azure, AWS or GCP), integration patterns, and enterprise systems. Excellent stakeholder engagement and communication skills. TOGAF, BCS or similar architecture certification is desirable. What you'll get in return Competitive salary between £55,000 and £70,000 depending on experience. Flexible hybrid working model. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
For: Proven experience in a client-facing Account Management role (or similar) within the software industry. Strong commercial acumen, including an understanding of fee structures and commercial terms. Excellent communicationskills, with the ability to present confidently to both technical and non-technical stakeholders. A track record of overcoming objections and influencing decision-makers through strong negotiation skills. What … revenue generation Holidays: 25 days annual leave + bank holidays Benefits: Contributory pension scheme, private healthcare Culture: Hybrid working (2-3 days in the Newcastle City Centre office), monthly social events, company weekends away and a vibrant, supportive team environment Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
For: Proven experience in a client-facing Account Management role (or similar) within the software industry. Strong commercial acumen, including an understanding of fee structures and commercial terms. Excellent communicationskills, with the ability to present confidently to both technical and non-technical stakeholders. A track record of overcoming objections and influencing decision-makers through strong negotiation skills. What … revenue generation Holidays: 25 days annual leave + bank holidays Benefits: Contributory pension scheme, private healthcare Culture: Hybrid working (2-3 days in the Newcastle City Centre office), monthly social events, company weekends away and a vibrant, supportive team environment Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Reed Technology
What you'll bring: 4+ years as a Certified Azure DevOps Engineer Proven experience in Azure architecture, automation (Terraform, Ansible), and DevOps tooling (Azure DevOps, GitHub) Strong leadership and communicationskills in a matrix-managed environment Expertise in Azure IaaS, PaaS, SaaS, containerisation (Docker, Kubernetes), and FinOps Why join us? You'll be part of a forward-thinking team More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
budget. Requirements Proven experience as a Product Manager, ideally within the public sector or regulated environments. Previous experience with GDS standards (Essential). Strong understanding of Agile methodologies. Excellent communication and stakeholder management skills. Ability to work independently and deliver at pace. If you're a Product Manager looking for your next challenge in the public sector, apply now and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Hays Specialist Recruitment Limited
LAN, WiFi, and FortiGate administration. Preferred certifications: FCSS - Network Security (SD-WAN Focus) NSE 7 - SD-WAN 7.2 FCP - Network Security Additional certifications such as CCNA and CCNP. Excellent communication and problem-solving skills. What's in It for You:You'll be joining a forward-thinking organisation that values its people. The role offers a competitive salary, performance-based More ❯