Customer Support
- Hiring Organisation
- Exact Sourcing Ltd
- Location
- Newmarket, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
Support Representative who can manage the "full circle" of the customer journey. This isn't just about answering phones; it’s about owning the order process, managing complex data in SAP/Salesforce, and ensuring the smooth movement of parts and products. If you are tech-savvy, detail-oriented … Support, you will be responsible for: Multi-Channel Support: Managing inbound enquiries via phone, email, and chat with a focus on professional, helpful interaction. Order & Parts Management: Utilising SAP and CRM (Salesforce) to process orders for products and services, including parts for field service teams. Database Stewardship: Taking ...