Remote Customer Engagement Jobs in Newport

13 of 13 Remote Customer Engagement Jobs in Newport

Customer Success Consultant- Fully Remote- United Kingdom

newport, midlands, united kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
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Solutions Consultant - Data & AI

newport, midlands, united kingdom
Hybrid / WFH Options
Mexa Solutions
occasional client/office travel Your new role.. If you’re looking for an opportunity that will really utilise both your technical expertise and customer engagement skills, this is the role for you. You’ll play a key part of the customer journey where you’ll bridge … articulating the value of both AI and Data solutions. This will include the delivery of engaging demonstrations, providing technical expertise and ensuring alignment between customer needs and available solutions. This is a critical role for the business as they continue to expand their expertise in AI & Data. The organsiation.. … Gen AI, Conversational AI, Machine Learning and AI Operations. Expertise in Data Technologies, including Data Engineering, Data Analytics, Business Intelligence, Data Quality etc. Excellent customer engagement skills, including workshop and demo presentations. Strong experience in a sales/pre-sales role and the ability to communicate with both More ❯
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Senior D365 CE Functional Consultant - MSP

newport, midlands, united kingdom
Hybrid / WFH Options
Conspicuous
Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation … outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at More ❯
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CRM Manager

newport, midlands, united kingdom
Hybrid / WFH Options
Swissport
transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy across … each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯
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Head of Communications

newport, midlands, united kingdom
Hybrid / WFH Options
OptumUK
Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12-month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled … to developing the next generation of healthcare technology that will truly make a difference What you’ll do You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis and incident … communications effectively. You will manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional IT departments More ❯
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Microsoft Dynamics & Power Platform Solution Architect

newport, midlands, united kingdom
Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, Customer Service, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI, Power … with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development and delivery best practices. Skills & Experience Required … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
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Data Engineer (Warehouse)

newport, wales, united kingdom
Hybrid / WFH Options
Creditsafe
data warehouses. Experience working with Azure Synapse Analytics, Azure SQL DB, or similar cloud-based platforms. Microsoft Dynamics 365 (Desirable): Familiarity with Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) data structures. Experience with Dataverse, OData, or direct integrations with Dynamics 365 APIs. Soft Skills: Strong More ❯
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CRM Lead

newport, midlands, united kingdom
Hybrid / WFH Options
3Search
UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing … CRM & Salesforce Lead (B2B) will spearhead the company’s CRM and marketing technology strategy, building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose … first-party data strategies, lifecycle marketing, and targeted communication plans. Strong analytical skills with a test-and-learn mindset, focused on KPIs such as engagement, cohort analysis, and CLTV growth. Ability to thrive in a fast-paced, entrepreneurial setting, comfortable with evolving priorities and innovation. Benefits include: Salary between More ❯
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D365 Technical Consultant

newport, midlands, united kingdom
Hybrid / WFH Options
Adapt 365
UK-based (Hybrid or Remote) Salary: £80,000–£100,000 Type: Permanent We are recruiting on behalf of a Microsoft Partner that specialises in Customer Engagement and Power Platform solutions, with a strong focus on AI integration. They are looking to expand their team with experienced Technical Architects More ❯
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Head of Business Applications

newport, midlands, united kingdom
Hybrid / WFH Options
Nigel Frank International
Head of Business Applications to lead their D365 CE practice. This is a high-impact leadership role where you’ll shape the future of customer engagement solutions across a diverse client portfolio. The Opportunity: As Head of Business Applications, you’ll: Lead and grow a high-performing team More ❯
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Software Implementation Consultant

newport, midlands, united kingdom
Hybrid / WFH Options
SF Technology Solutions
making changes to low-code or configurable applications A background in application & system engineering, software development or technical change and release Excellent communication and customer engagement skills JSON file format understanding A real passion for learning the latest technology and a desire to progress quickly This Software implementation More ❯
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Software Project Manager

newport, wales, united kingdom
Hybrid / WFH Options
The ONE Group Ltd
agreed parameters and timeline Work package management, task allocation, progress tracking, reporting, bid estimation and supplier management Work closely with stakeholders internally, externally through customer engagement and 3rd party suppliers Experience & Knowledge Previous project management experience of integrated software systems Demonstrable experience of engaging stakeholder and client management More ❯
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Integration Engineer

newport, midlands, united kingdom
Hybrid / WFH Options
YourCode - Award Winning IT & Digital Consultancy
robust technical support. This is a great opportunity for someone who thrives in a remote-first team and enjoys both structured problem-solving and customer engagement. 🔍 What You’ll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth … LTI) Acting as a go-to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution strategies Liaising with internal stakeholders to deliver tailored integration solutions Documenting processes and feeding into product improvement conversations 🧠 What We’re More ❯
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