Product Engineer (NPI)
- Hiring Organisation
- KLA-Tencor
- Location
- Newport, Isle of Wight, UK
- Employment Type
- Full-time
Customer SupportSupport escalations and identify systemic issues across the install baseTranslate field feedback into engineering improvements and service solutionsTraining & Knowledge ScalingDevelop scalable training and documentation focused on shared infrastructureLead BKMs, troubleshooting flows, and knowledge systemsInstall & Continuous ImprovementSupport targeted installs and upgrades to validate and improve service processesDrive continuous improvement … this role we are looking for someone who has: A Bachelor's degree in Engineering or equivalent level of experience. Excellent technical writing and documentation skillsExpertise in Basic Microsoft Software PackagesExcellent presentation skills and a proven level of comfort in front of various audiencesDemonstratable problem solving skills ...