5 of 5 Remote ITSM Jobs in Newport

a ServiceNow SysAdmin or ServiceNow Developer and will have in depth understanding of all facets of ServiceNow. As a highly specialised role understanding of: ITSM, ITAM, SAM/HAM Pro, ITOM, Agent Client Collector (ACC), Discovery, Cloud Discovery, WSD (Reservation mgt), CSM, HRSD, SPM is essential. Experience of ServiceNow integrations More ❯

our client's investment in technology and transformation, we’re looking for an experienced IT Change & Release Manager to join their IT Service Management (ITSM) team in Bristol. Your Role In this role, you'll help manage and coordinate all aspects of Change & Release activity. You’ll ensure changes are … when needed Key requirements: At least 3 years’ experience in IT Change Management Experience in a customer service or service desk environment Familiarity with ITSM tools (e.g., Jira, Remedy, ServiceNow) ITIL knowledge (certification desirable) Clear communication skills and a collaborative mindset Ability to manage workloads with urgency and focus Passion More ❯

Job Summary We are looking for a skilled Technical IT Project Manager to lead our ambitious IT modernisation program, focusing on migrating critical infrastructure and applications from on-premise environments to AWS Cloud-native infrastructure and platforms. The ideal candidate More ❯

offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs and comply with established SLAs. Implement best practices for IT service management and continuous improvement. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems. Ensure compliance with relevant regulations and manage operational … related field. Proven experience in a senior IT management role, ideally within the legal sector or a professional services environment. Strong understanding of IT service management, IT infrastructure, and operations management. Demonstrated ability to implement IT strategies and lead large-scale IT projects. Excellent leadership and team management skills with More ❯

security into solutions from design through to delivery. Develop reusable security patterns, architecture principles, and frameworks. Drive security architecture across digital programmes such as ITSM (ServiceNow) and back-office modernisation. Conduct threat modelling , risk analysis, and define security requirements for systems including remote access (VPNs) and secure OT-to-IT … system development life cycles. Strong stakeholder engagement skills, able to align security decisions with business goals. ?? Desirable Hands-on experience with ServiceNow or similar ITSM platforms. Familiarity with utilities, energy, or critical infrastructure sectors. Prior experience working with or in a Distribution Network Operator (DNO) . OT security experience is More ❯