Newport, Monmouthshire, United Kingdom Hybrid / WFH Options
Confidential
end-users across our global organization. As you will be working within a team environment and speaking to customers on a daily basis, your communicationskills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management … a related field. Preferably 4 years (s) experience in a similar helpdesk environment. Experience in a wide range of technologies. Excellent written and oral communication skills. Working within an ITIL environment. Preferably holding a current qualification. Technical qualifications such as Comptia A, Network would be advantageous. Experience of Agile methodologies … or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communicationskills Ability to provide step-by-step technical help, both written and verbal Good experience with Active Directory, Azure and Office 365, Cyber security more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Smurfit Kappa
demonstrate a positive, can-do, and safe attitude together with excellent self-organisation and motivation skills. We are looking for applicants who have good communicationskills and a general understanding of IT and software packages. The candidate must have the ability to support and drive continuous improvements as well … strive to create a fully inclusive working environment where people from all backgrounds are free to be themselves and succeed. We value different perspectives, skills and experiences and welcome applications from all communities. We are: A Disability Confident Employer and guarantee an interview to candidates who meet our essential more »
Employment Type: Permanent, Part Time, Work From Home
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Reed Technology
Agile methodologies and practices Leading Agile multi-disciplinary delivery teams Managing relationships with internal and external stakeholders Strong decision-making abilities Strong presentation and communicationskills across a variety of situations and levels of stakeholders Why Join Us? £45,000 per annum Pension: 27.1% - 27.9% employer contributions (circa more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
end-users across our global organization. As you will be working within a team environment and speaking to customers on a daily basis, your communicationskills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management … a related field. Preferably 4+ years (s) experience in a similar helpdesk environment. Experience in a wide range of technologies. Excellent written and oral communication skills. Working within an ITIL environment. Preferably holding a current qualification. Technical qualifications such as Comptia A+, Network + would be advantageous. Experience of Agile … or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communicationskills Ability to provide step-by-step technical help, both written and verbal Good experience with Active Directory, Azure and Office 365, Cyber security more »