2 of 2 Technical Specialist Jobs in Newport

About the job We are looking for a Technical Specialist to join our well established team to provide comprehensive technical support to Getac’s customer & partner network across all stages of the sales cycle, from pre-sales engagement to post sales technical support. Collaborate closely with the sales team to deliver seamless solutions and ensure a … customer experience. What you will be doing Collaborate closely with the sales teams to proactively support products and projects, anticipating potential issues and escalating them to management and HQ technical teams as required. Take full ownership of technical issues, including their management, resolution and escalation. Accurately document and track all technical issues using central systems, ensuring timely … updates and resolution tracking. Maintain clear, professional and effective communication with both internal stakeholders and external customers. Provide technical support to the sales team, including solution recommendations, proposal development, customer presentations and other technical communications as suitable. Identify and report critical third-party solution vendors during technical engagements, sharing relevant information with the EMEA solutions team. Lead More ❯

2x Technical Operations Specialist – Linux Areti are excited to be partnering a leading software solutions provider in the search for two Technical Operations Specialists with Linux experience. If you’re an experienced Support Engineer, IT Technician, Systems Administrator, or IT Operations engineer, with a passion for Linux then this could be a fantastic opportunity for you! You … ll be part of a 24/7 Technical Operations Team responsible for monitoring, maintaining, and supporting complex systems across live environments, while also assisting partners and internal users with deployments and issue resolution. Experience Required: Minimum of one years’ IT operational or support role with hands-on Linux experience. Good understanding of networking fundamentals (DNS, DHCP, routing, firewalls … . Customer-facing technical support experience with excellent written and verbal communication. Strong problem-solving skills and a willingness to learn quickly. Desirable Experience: Monitoring tools – Nagios, CheckMK. Web & database technologies – Apache, CouchDB. Advanced file systems – ZFS, DRBD, Btrfs, LVM, RAID, CEPH. Scripting – Bash (preferred), Python, PowerShell, Perl, Ruby. Windows Server knowledge and hybrid infrastructure experience. Daily Responsibilities: Delivering More ❯