Customer Support Team Leader
- Hiring Organisation
- TQR
- Location
- Newton Abbot, Devon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
improve Customer Support SOPs Identify inefficiencies and lead improvements that enhance speed, accuracy and customer experience Work cross-functionally with Sales, Marketing, Operations, and Finance to align processes with the end-to-end customer journey Escalate risks with potential financial, legal, or reputational impact Promote a culture of continuous improvement … Stakeholder & Relationship Management Build strong internal relationships to ensure seamless service delivery Represent Customer Support in cross-departmental discussions Collaborate with Sales, Operations and Finance to remove blockers and support business initiatives What Were Looking For Proven experience leading and developing a high performing Customer Support or Customer Service team ...