Customer Success Manager
newtownabbey, antrim, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Snapper Services Limited
metrics, flag risk/churn, act early on issues, and support renewals and upsell. Customer Feedback and Insights: Capture feedback, goals, and challenges to inform product priorities and equip Marketing with compelling customer stories. Metrics and Reporting: Track and analyse KPIs - customer satisfaction, retention, and upsell/cross-sell revenue. What we’re looking for: Strong commercial experience as a More ❯
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