2 of 2 Notion Jobs in Newtownabbey

Skilled at conducting and analysing user interviews, usability testing, and other research methods ● Confident working in agile teams and using tools like Jira and Notion ● Able to clearly articulate design decisions and collaborate effectively across disciplines Bonus Points ● Experience in edtech, accessibility or inclusive design ● Understanding of neurodiversity ...

quickly and with full context preserved Operational excellence Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your … project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure ...