Microsoft Dynamics 365 Business Analyst
- Hiring Organisation
- UST
- Location
- Norwich, England, United Kingdom
functional expertise across Dynamics 365 CRM modules: Sales Customer Service Customer Insights/Marketing Field Service (where applicable) Define standards for: Business Process Flows Case management, SLAs, queues Forms, views, dashboards, and automations Identify optimisation and automation opportunities using: Dynamics 365 native capabilities Power Platform (Power Automate, Power ...