3 of 3 Remote Monitoring and Management Jobs in Norfolk

Support Engineer. This company can offer a great benefit package. They are a leading provider within their specialised sector.Within this role you will be responsible for on-site support and troubleshooting across different locations. This includes installation and configuration of new devices, device upgrades, and assisting with IT and Telecoms projects. Key Responsibilities Provide on-site support & troubleshooting across sites. … Respond quickly to emergency situations requiring in-person attendance. Deliver scheduled “floor walking” services to proactively support users. Install and configure new and upgraded IT and Telecoms equipment. Support installation of IT, Networking, and Telecoms projects. Assist with desk moves, internal office moves, and office relocations. Support the on-boarding of new clients, new users, and acquisitions. Build strong, trusted … in-person relationships with clients. Maintain accurate records in our PSA/RMM and documentation system. Provide on-site services where you will be primarily based. Assist our Service Desk and Provisioning teams when not travelling. Experience and Skills Required You should have experience with M365, Active Directory and Windows across troubleshooting and support. You should also have experience upgrading More ❯

have an exciting opportunity with an established & still growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range of hardware, software, and network issues. … Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a … service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise More ❯

Support Engineer | Provisioning Engineer | 1st Line Support Engineer Workplace IT is the UK's leading provider of Managed IT Services to the Social Care, Supported Living, Social Impact Charities and Special Needs Education Sectors. We predominantly support enterprise level Commercial, NFP (Not For Profit) and Public Sector owned organisations with multiple locations and employees across the UK. Following continued growth … we are looking for an additional Provisioning Engineer. Position Overview: As an IT Provisioning Engineer you will be responsible for Microsoft 365/Azure AD (Active Directory) based change management requests including new starters, leavers and changes, Device Builds, Device Re-Purposing, Repairs and Microsoft Intune profile builds and changes. This is an excellent role for candidates looking to enhance … their early IT Career. Its an extremely busy role where you will be working in collaboration with your UK colleagues supported by a provisioning coordinator who will allocate and schedule your workload. Key Responsibilities: Create/Change/De-Commission User accounts in Microsoft 365 Admin. Connect/Disconnect Users from Azure AD. Add Users to the correct Intune/ More ❯