2 of 2 Remote/Hybrid Root Cause Analysis Jobs in Norfolk

automation using Azure DevOps . Monitor production services using Application Insights and Azure Monitor , diagnosing and resolving issues proactively. Participate in incident response and root-cause analysis when required. Identify technical debt and deliver targeted improvements within sprint capacity. Work closely with Product Owners to clarify requirements … behaviour. Azure DevOps CI/CD pipeline authoring, automated testing integration, and deployment management. Production operational experience monitoring via App Insights, incident diagnosis, and root cause analysis. Excellent written communication skills PR descriptions, PBI commentary, ADO notes, and incident updates must be unambiguous and complete. Proven ability ...

controls and Building Management Systems. Providing second-line technical support for complex customer enquiries. Analysing site reports, technical documentation and engineering drawings to identify root causes. Supporting fault diagnosis involving controllers, actuators, sensors and mechanical equipment. Reviewing returned products and working with engineering, quality and operations teams to determine … root cause. Providing technical guidance to service engineers and customers. Attending customer sites when required to support investigations and technical reviews. Maintaining accurate technical records within CRM systems. Identifying recurring issues and recommending product or documentation improvements. Supporting continuous improvement across technical support, product performance and engineering processes. About ...