IT Service Desk Team Leader
- Hiring Organisation
- Morson Edge
- Location
- Cromer, Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
leadership. What you'll be doing: - Leading, mentoring and supporting a Service Desk team operating 7 days a week - Overseeing ticket quality, prioritisation and SLA performance - Acting as an escalation point for clients when required - Supporting team development through 1:1s, coaching and performance management - Ensuring compliance standards are adhered ...