Technical SupportAnalyst - Asset Management (Contract) Are you a skilled Technical SupportAnalyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the … entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves maintaining IT hardware like … ll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide training. Physical More ❯
Technical SupportAnalyst - Asset Management (Contract) Are you a skilled Technical SupportAnalyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll manage the … entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. Technical Support : You'll provide essential technical support by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves maintaining IT hardware like … ll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technical support and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide training. Physical More ❯
Technical SupportAnalyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced Technical Analyst with a background in asset management to support IT users … across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technical support to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technical support to the organisation IT users … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯
The role: We are seeking an experienced and highly organised Technical SupportAnalyst to join the Digital (IT) team at the East of England Ambulance Service NHS Trust. This role focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the Configuration … loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the CMDB for all IT hardware, including asset tagging, tracking, and disposal. Provide second-line support for end-user devices, peripherals, and associated software. Configure smartphones and tablets using Mobile Device Management (MDM) tools. Carry out repairs, replacements, and diagnostics on IT hardware. Create, review … and refine asset management processes to ensure efficiency and security. Liaise with the IT Orders team to manage stock levels and deployments. Support hardware audits and ensure accurate asset data. Monitor Trust infrastructure and escalate incidents when necessary. Ensure compliance with Trust IT policies, ITIL best practices, and change control processes. What the client is looking for: Diploma in More ❯
2nd Line Technical Support - Asset Management My NHS client is looking for a 2nd Line Support Engineer to join their support team with a focus on asset management. You will provide 'second line' technical support to the Trust's IT users located across all sites, including supporting the delivery of efficient and effective hardware asset management … For this role you MUST be able to drive and have your own transport. Expenses will be paid for all miles travelled. Essential Skills Minimum 2 years in IT support experience. Can Setup and maintain theConfiguration Management Database (CMDB), detailing all hardware assets across the Trust. MS Windows Operating Systems. Windows Server and Active Directory. LAN, WAN, wireless networking More ❯
