Senior 1st Line Support Analyst
- Hiring Organisation
- Intercity Technology Limited
- Location
- Shefford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
Step up. Take ownership. Raise the standard. Were looking for a Senior 1st Line Support Analyst to join our Service Desk team. This isnt just about logging tickets. Youll play a key role in how the 1st Line function runs day to day, supporting the Team Lead, improving … ticket quality, and helping other analysts develop. Youll still be hands-on with technical support, but youll also be the person people turn to when things need escalating, sense-checking, or doing properly. If youre already a strong 1st line analyst and ready to step up, this ...