2 of 2 1st Line Support Engineer Jobs in the North East

razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure, and connectivity Troubleshoot and fix technical … Office 365 Relevant certifications such as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active Directory and Exchange administrative skills More ❯

client is one of the world’s largest OEM manufacturers with manufacturing sites worldwide, including a large production facility in the North East. They are currently looking for a 1st Line IT Support to join their team on a full-time, permanent basis. This is a fantastic opportunity to make a significant contribution to the … personal development at all levels. Company benefits include: Excellent holiday allowance (up to 39 days) Better health at work initiatives Subsidised canteen Private medical insurance About the role As 1st Line IT Support, you will be the first-line support, responding and resolving IT-related issues such as software, hardware, or … network problems. Key responsibilities for the 1st Line IT Support include: Set up, modify, and deactivate user accounts in systems like Active Directory. Support the installation, configuration, and updating of software. Provide clear updates and explanations to users regarding issue resolution. Escalate complex issues to higher-level support teams when necessary. More ❯