the principles of risk management, control, and assurance, including, but not limited to, data privacy, information security, financial risk management, AB&C, modern slavery, businesscontinuity, etc. On Offer: £45,000 - £55,000 Hybrid: 2-3 days/week in their Newcastle office. more »
optimisation of resources, shrinkage management and delivery of service on a daily basis. The role will bear responsibility for escalations in poor performance or businesscontinuity situations and will maintain the daily action log for analysis when required. The current rota pattern involved working until 1am and also … Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System. Job description Job responsibilities For full duties and responsibilities of the role … higher/equivalent in ICT/Computing or demonstrable skills in Microsoft Excel gained through relevant experience. Desirable A-Level qualification in a relevant business discipline or significant relevant experience of data analysis. ECDL Experience Essential Awareness of core concepts of contact centre planning including: Service level and intra more »
Hessle, North Humberside, North East, United Kingdom
Blue Pelican Group
current Disaster Recovery Plans and escalation points. Handle any enhanced security access levels with care, not disclosing information to unauthorized parties. Familiarize with the BusinessContinuity Plan (BCP) and personal responsibilities within it. Planning and Organizational Skills Plan tasks and activities, adjusting priorities due to varying workloads and more »