5 of 5 Remote/Hybrid Change Management Jobs in the North East

Business Services Authority (NHSBSA) and our customers. We are looking for an experienced and motivated individual to join the IT Service Management team on a 12-month fixed term opportunity covering maternity leave Based in either Newcastle or Blackpool, this role combines both Problem Management and Change Enablement responsibilities across two critical ITIL practices that support service stability, governance and continual improvement across DDaT You'll lead and coordinate the management of IT problems and changes across the organisation, ensuring robust governance, risk management and service assurance processes are followed. Working closely with resolver ...

robust governance, strong assurance frameworks and compliance with relevant legislation and recognised ISO standards. You will act as a subject matter expert for quality management systems and play a central role in driving organisational performance, consistency and service improvement. The Role Reporting to the senior leadership team, you will … take ownership of the organisation's Integrated Management System (IMS) and wider quality framework. You will work across all business areas to ensure processes are well defined, consistently applied and aligned to regulatory and industry standards. Key responsibilities: Leading the development, maintenance and continuous improvement of the organisation ...

successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single SAP account Run monthly and quarterly service reviews, clearly presenting performance and driving actions through … realities of a distributed delivery model: time zones, communication rhythms, and quality control without direct line of sight Play an active role in change management, assessing service impact and ensuring customers are fully informed Drive continual service improvement spotting opportunities to improve quality, efficiency, or cost and helping ...

experience. Delivered IT support in a manufacturing environment Strong Service Delivery/ITIL experience having worked where ITIL is used for incident, request, problem & change management. Leading or mentoring team members. YOU WILL NEED EXPERIENCE IN EITHER MANUFACTURING, PRODUCTION or AN ENVIRONMENT WITH PHYSICAL SERVICE DELIVERY ELEMENTS ...

Technology Roadmap, collaborating with stakeholders from various sectors, and managing operational processes. The ideal candidate will have a strong background in technology strategy, operational change management, and excellent analytical skills. The position comes with excellent benefits, including a hybrid working arrangement, generous annual leave, and a discretionary company ...