5 of 5 Remote/Hybrid Change Management Jobs in the North East

with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering … championing continual improvement. The purpose of the role will be to play a pivotal part all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they ...

process flows, user stories, acceptance criteria and documentation. Lead impact assessments across multiple business streams. Support major implementations and ensure operational readiness. Contribute to change management activities including comms and training. Collaborate closely with UX designers, developers, testers, and architects. Participate in Agile ceremonies and help shape ...

knowledge of cloud platforms (Azure and/or AWS) and hybrid infrastructure Experience with Active Directory, Azure AD/Entra ID, identity and access management Hands-on experience with Microsoft 365 services (Teams, OneDrive, email security) Backup, recovery, and disaster recovery experience (e.g. VMware, Veeam) Solid understanding of networking …/LAN/WLAN), DNS, and security controls Experience with incident, problem, and change management within an ITIL framework Ability to produce high-quality technical documentation and service artefacts Strong troubleshooting skills and the ability to communicate clearly with technical and non-technical stakeholders Degree-level education ...

knowledge of cloud platforms (Azure and/or AWS) and hybrid infrastructure Experience with Active Directory, Azure AD/Entra ID, identity and access management Hands-on experience with Microsoft 365 services (Teams, OneDrive, email security) Backup, recovery, and disaster recovery experience (e.g. VMware, Veeam) Solid understanding of networking …/LAN/WLAN), DNS, and security xehkeey controls Experience with incident, problem, and change management within an ITIL framework Ability to produce high-quality technical documentation and service artefacts Strong troubleshooting skills and the ability to communicate clearly with technical and non-technical stakeholders Degree-level education ...

line IT support during business hours Diagnose, troubleshoot and resolve incidents, escalating where necessary Fulfil routine service requests and implement approved changes Support problem management by identifying and helping resolve recurring issues Maintain accurate records of end-user devices and assets Provide onsite support as required Technical & Project Support … equivalent experience) Experience working in a service desk or IT support environment Experience working collaboratively within a team Knowledge Understanding of incident, problem, and change management processes Awareness of IT systems, infrastructure, and support environments Understanding of data protection and IT governance (desirable) Skills Strong problem-solving ...