Remote Customer Experience Jobs in the North East

1 to 6 of 6 Customer Experience Jobs in the North East with Remote Work Options

Head of Business Innovation and Customer Experience

Newcastle upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job Continue to embed our CX Activities (Customer Charter, Voice of The Customer etc...) and Innovation across the NHSBSA with colleagues Actively seek out new data/touch points … improvements in customer experience Improve customer experience by reviewing processes or initiatives with colleagues Act as a key stakeholder ensuring CX and Innovation is integral in all we do Lead a cross-functional community of Customer Experience & Business Innovation Colleagues and Champions to continue … we understand, develop and maximise all strategic partnerships 12. Leading the development of a NHSBSA Business Innovation Lab, identifying resources, ensuring business strategy and customerexperience is informed and supported with innovative solutions supporting strategy identification and implementation 13. Managing and evaluate portfolio data and innovation pipeline to assist with strategic more »
Employment Type: Permanent
Salary: £70417.00 - £81138.00 a year
Posted:

Dutch Speaking Inbound Customer Service

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city centre … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Dutch Speaking Customer Agent Inbound Calls Only

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city centre … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work 5 days more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Dutch Speaking Customer Service Advisor Work From Home

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city centre … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work 5 days more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Senior SEO Executive

Stockton-On-Tees, County Durham, North East, United Kingdom
Hybrid / WFH Options
The Candidate
client is one of the UKs leading financial advice companies with over a decade of award-winning advice plus a platinum 5-star Feefo customer experience rating. They are a customer-focused, wealth management, equity release, mortgage advice, and home finance financial services company which aims to … audits, competitive analysis, and benchmarking to uncover areas for improvement and maintain a competitive edge in search rankings. Requirements. Minimum of three years of experience as an SEO Executive or in a comparable role focused on SEO within a commercial setting. Proven background in financial services or industries where more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

UX/UI Designer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Pardoe Wray
have outstanding communication, organisational and time management skills. Responsibilities: Required skills and knowledge for the role of Senior UX/UI Designer: 2+ years experience in UX and UI design for software and business systems Sound knowledge of UX and accessibility best practice Experience of working on a … of a team Look to establish a user testing strategy with clients to understand current usability and establish improvements and developments Work with the CX team to understand customer challenges that can inform your decision making Package For your Career Competitive salary Continued professional development support, including professional subscriptions more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:
Customer Experience
the North East
10th Percentile
£28,000
25th Percentile
£35,921
Median
£50,000
75th Percentile
£58,344
90th Percentile
£66,459