7 of 7 Remote/Hybrid Customer Experience Jobs in the North East

IT Manager - Security Operations

Hiring Organisation
Mott MacDonald
Location
Newcastle upon Tyne, United Kingdom
Employment Type
Full Time
grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your … security threats are managed and prevented to ensure the integrity of the Mott McDonald IT estate. They are also to maintain high levels of customer service while adhering to Mott MacDonald's policies and procedures. Key duties and responsibilities include: Secuity Operations Management: Manage and monitor operational security activities ...

IT Analyst - Business Applications

Hiring Organisation
Mott MacDonald
Location
Newcastle upon Tyne, United Kingdom
Employment Type
Full Time
grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your … responsibilities include: Provide support to the Business Applications team, including but not limited to components of the Deltek ERP suite Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication within the agreed SLA's Work closely with ...

Ecommerce Manager

Hiring Organisation
BEANIES THE FLAVOUR CO. LTD
Location
Darlington, England, United Kingdom
platforms, including the eShop and Amazon Seller/Vendor accounts Develop and execute strategies to drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights … consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with Amazon Seller Central and/or Vendor ...

Enterprise Security Risk Manager

Hiring Organisation
DWP
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£60,000
insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

DevOps Enigneer

Hiring Organisation
Hireful
Location
Durham, County Durham, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

DevOps Engineer

Hiring Organisation
Hireful
Location
Durham, County Durham, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

Planning Optimisation Analyst

Hiring Organisation
Leeds Building Society
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
play a key role in helping us deliver for our members and colleagues by ensuring we have the right resources in place to meet customer demand across our Customer Division. Role can be based at either our Leeds head office or Newcastle-upon-Tyne, Cobalt Business Park … make a difference Our Planning Optimisation Analyst is responsible for creating and maintaining workload volume forecasts and modelling colleague resource requirements across customer-facing teams. This includes analysing volumes such as new mortgage and savings account openings and translating insights into practical, actionable workforce resource plans. You'll work ...